Shipping Policy

Thank you for visiting and shopping at ChagaRoot.com. Following are the terms and conditions that constitute our Shipping Policy.

 

SHIPMENT CONFIRMATION AND TRACKING

You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours. You can also use the Route Mobile Application to track your package from start to finish.

 

DAMAGED PRODUCTS

ChagaRoot is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

 

SHIPPING RATES AND DELIVERY ESTIMATES 

Shipping charges for your order will be calculated and displayed at checkout.

 

FREE SHIPPING ON ORDERS OVER $75

Orders being shipped within the 48 contiguous United States that exceed $75 (pre-tax) will receive free shipping.

 

This shipping policy is only on ChagaRoot Shop items and does not apply to restaurant menu items or Cleanse & Nourish and Thrive meals.

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